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Wie erhalte ich Zugang zu meinem Shoplytics-Konto

Installation

Nachdem du Shoplytics gebucht hast, wird automatisch ein Shoplytics-Konto für die Email-Adresse e...

Updated 5 months ago by Marco

How do I access my Shoplytics account

Installation

After you have booked Shoplytics, a Shoplytics account will automatically be created for the emai...

Updated 5 months ago by Marco

Order Shoplytics

Payment

You can find information about the costs of Shoplytics at any time at https://shoplytics.de/preis...

Updated 5 months ago by Marco

Logbook is full - what should I do

Working with Shoplytics

Video: https://www.loom.com/share/83c7f92615714c55a054720d58f66cea Do not simply add more rows at...

Updated 5 months ago by Marco

Shopware common problems

Technical issues

If spaces in the product name lead to duplication of product names in tracking In tracking, the n...

Updated 5 months ago by Marco

Shopify net revenue tracked slightly too low

Technical issues

Why your tracked revenue may differ slightly from your actual net revenue When is this relevant f...

Updated 5 months ago by Marco

Microsoft Clarity

Installation Connect Shoplytics with many other serv...

By default, we create a new property in Microsoft Clarity during the setup of Shoplytics and invi...

Updated 5 months ago by Marco

AWIN

Installation Connect Shoplytics with many other serv...

To link Shoplytics with AWIN, you need your AWIN Merchant ID (merchant ID). Simply send this merc...

Updated 5 months ago by Marco

Pinterest Ads

Installation Connect Shoplytics with many other serv...

To connect Shoplytics with your Pinterest ad account, log in at https://ads.pinterest.com/ and na...

Updated 5 months ago by Marco

TikTok Ads

Installation Connect Shoplytics with many other serv...

To connect Shoplytics with your TikTok advertising account, log in to TikTok Ads and go to Events...

Updated 5 months ago by Marco

First-Party Tracking

Installation

What is first-party tracking? First-party tracking means that Shoplytics is not loaded as a third...

Updated 5 months ago by Marco

What happens after the installation?

Installation

A Shoplytics technician will perform a comprehensive tracking check within 48 hours... Tip: It's ...

Updated 5 months ago by Marco

BigCommerce

Installation Integrate Shoplytics into your shop system

Install the following plugin. This provides the "Ecommerce Data Layer according to Google Standa...

Updated 5 months ago by Marco

X-Cart

Installation Integrate Shoplytics into your shop system

Install the following plugin. This provides the "Ecommerce Datalayer according to Google Standar...

Updated 5 months ago by Marco

Plentymarkets

Installation Integrate Shoplytics into your shop system

You have received a tracking code from us via email. Please insert it into the head section of th...

Updated 5 months ago by Marco

Change billing address

Invoice

If your company address has changed or if you would like to transfer your Shoplytics subscription...

Updated 5 months ago by Marco

Change payment plan

Invoice

To change your payment plan, please go to the order confirmation page (you can find the link in e...

Updated 5 months ago by Marco

Receive invoices by email

Invoice

We use Digistore24 as our payment service provider. Unfortunately, Digistore24 does not send invo...

Updated 5 months ago by Marco

Where can I find my invoices?

Invoice

You can download all invoices from your order confirmation page at any time. You can find the lin...

Updated 5 months ago by Marco

Pause / Cancel Shoplytics Subscription

Payment

To cancel your Shoplytics subscription, please go to the order confirmation page (you can find th...

Updated 5 months ago by Marco