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Shopware common problems
If spaces in the product name lead to duplication of product names in tracking In tracking, the n...
Shopify net revenue tracked slightly too low
Why your tracked revenue may differ slightly from your actual net revenue When is this relevant f...
Microsoft Clarity
By default, we create a new property in Microsoft Clarity during the setup of Shoplytics and invi...
AWIN
To link Shoplytics with AWIN, you need your AWIN Merchant ID (merchant ID). Simply send this merc...
Pinterest Ads
To connect Shoplytics with your Pinterest ad account, log in at https://ads.pinterest.com/ and na...
TikTok Ads
To connect Shoplytics with your TikTok advertising account, log in to TikTok Ads and go to Events...
First-Party Tracking
What is first-party tracking? First-party tracking means that Shoplytics is not loaded as a third...
What happens after the installation?
A Shoplytics technician will perform a comprehensive tracking check within 48 hours... Tip: It's ...
BigCommerce
Install the following plugin. This provides the "Ecommerce Data Layer according to Google Standa...
X-Cart
Install the following plugin. This provides the "Ecommerce Datalayer according to Google Standar...
Plentymarkets
You have received a tracking code from us via email. Please insert it into the head section of th...
Change billing address
If your company address has changed or if you would like to transfer your Shoplytics subscription...
Change payment plan
To change your payment plan, please go to the order confirmation page (you can find the link in e...
Receive invoices by email
We use Digistore24 as our payment service provider. Unfortunately, Digistore24 does not send invo...
Where can I find my invoices?
You can download all invoices from your order confirmation page at any time. You can find the lin...
Pause / Cancel Shoplytics Subscription
To cancel your Shoplytics subscription, please go to the order confirmation page (you can find th...
Change payment method
To change your payment method, please go to the order confirmation page (you can find the link i...
Change payment plan
To change your payment plan, please go to the order confirmation page (you can find the link in e...
Shoplytics bestellen
Über die Kosten von Shoplytics kannst du dich jederzeit auf https://shoplytics.de/preis informier...
BigCommerce
Installiere das folgende Plugin. Dieses stellt die "Ecommerce-Datalayer nach Google Standard" be...